Ch.1 Quiz

Instructions
Please read the questions carefully.

This assessment is worth 100 points.

  1. In the future, one of the most important jobs in your company will be that of chief Web officer.   (5 points)

      
      

  2. Given the fast pace of technology, it is recommended that web officers be made solely responsible individuals for spotting opportunities and exploiting them.   (5 points)

      
      

  3. Perhaps the most important force to change in management is the growing need for using what has worked will in the past.   (5 points)

      
      

  4. Best serving the customer can start with involving the customer more in company decisions.   (5 points)

      
      

  5. The text describes the Net as a great way to communicate with customers but a terrible way to get new customers.   (5 points)

      
      

  6. Efficiency is far more important than effectiveness in today's competitive environment.   (5 points)

      
      

  7. Successful organizations do not have to pay close attention to how well they are doing.   (5 points)

      
      

  8. As managers rise through an organization, they will probably rely less on their technical skills.   (5 points)

      
      

  9. Problems in the interpersonal arena do not affect “fast-track” managers.   (5 points)

      
      

  10. In today's work environment, one should only focus on becoming a specialist given that jobs are becoming so specialized.   (5 points)

      
      

  11. Turtlewear, Inc. periodically reviews the goals of the company. During the process, Turtlewear managers analyze their current strategies as compared to their competitors, determine goals that they will pursue and decide upon specific actions for each area of the company to take in pursuit of these goals. Turtlewear managers have been engaged in the management function of:   (5 points)

    a.  
    b.  
    c.  
    d.  
    e.  

  12. Planning is   (5 points)

    a.  
    b.  
    c.  
    d.  
    e.  

  13. As one of the key management functions, leading focuses on a manager's efforts to:   (5 points)

    a.  
    b.  
    c.  
    d.  
    e.  

  14. _______ involves monitoring the progress of the organization toward goal attainment and implementing necessary changes.   (5 points)

    a.  
    b.  
    c.  
    d.  
    e.  

  15. The reasons that different managers utilize varying techniques to manage include:   (5 points)

    a.  
    b.  
    c.  
    d.  
    e.  

  16. In smaller entrepreneurial firms, and even in more adaptive larger firms, managers   (5 points)

    a.  
    b.  
    c.  
    d.  
    e.  

  17. ______________ skills influence a manager's ability to work well with people.   (5 points)

    a.  
    b.  
    c.  
    d.  
    e.  

  18. Top management at Media Blitz, Inc. recognized the importance of employee morale and developed methods to tap into employee ideas. The overall process of how the agency operated was altered by incorporating employee input. The ability to foster employee teamwork and to develop common strategic goals is an effective use of   (5 points)

    a.  
    b.  
    c.  
    d.  
    e.  

  19. Some multinational organizations are considered "stateless." This means that they:   (5 points)

    a.  
    b.  
    c.  
    d.  
    e.  

  20. Which of the following provides a common path to career success in business today?   (5 points)

    a.  
    b.  
    c.  
    d.  
    e.  



Portions copyright ©2005 The McGraw-Hill Companies.
Any use is subject to the Terms of Use and Privacy Policy.
McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.